Happiness Promise
All of our agreements are month to month with no long-term commitment. If you are not happy with our service, you are free to leave with no termination fees and no questions asked.
Service Promise
Our customer service policy is to return all calls, texts, emails, chat, or any other messages same business day. We have a dedicated service manager on staff to answer phones and questions during business hours, but if we can't get your questioned answered right away, we will get back to you within a reasonable amount of time.
People Promise
We believe in a people first business. As technology evolves and shapes our world, we will make sure that we only use it to enhance us, not replace us. When you need help, you'll talk to a real person.
Care Promise
If we make a mistake, we will make it right. We are not perfect, but we will always learn from our mistakes and do what we say we are going to do.
Results Promise
We don't get paid until you see results and your home is rented. So, before we collect a lease fee, we: perform walk-thrus, coordinate make ready, market the property, screen applicants, collect deposits, process accounting, and only take a management fee when rent is collected. We believe this creates a win-win for us and our clients.
Eviction Promise
Others offer it. We don't have to. Our eviction rate is less than 1%, but we do have additional protection options available for more peace of mind. Ask us about it to learn more.
Pet Promise
We promise to cover up to $1500 over the deposit for any excessive damages to the property caused by pets.